Quick answers to common questions about working with EPIC AI.
We build AI chatbots, automation systems, websites, and custom software for businesses. We specialize in practical solutions that save time and make operations smoother—not flashy tech that collects dust.
Mostly small to mid-sized businesses, tourism operators, and local organizations. If you're running a business and have repetitive tasks eating up your time, we can probably help.
Yes! While we're based in Colorado and have deep roots in the Royal Gorge Region, we work with businesses across the US. Remote collaboration works great for most projects.
Projects typically range from $2,500 for simple websites to $25,000+ for complex custom applications. We provide detailed quotes after understanding your specific needs during a free discovery call. Check our pricing page for ballpark ranges.
Yes, we typically split projects into milestones. Common structure: 50% to start, 50% on completion. For larger projects, we can break it into 3-4 payments tied to specific deliverables.
Depends on what we build. Websites have hosting costs ($20-100/month). AI chatbots have API usage costs (usually $50-200/month depending on volume). We'll be upfront about all recurring costs before you commit.
Simple websites and chatbots can launch in 2-4 weeks. More complex automation systems and custom applications typically take 4-8 weeks. We'll give you a realistic timeline during discovery—and we stick to it.
1. Discovery Call — We learn about your business and what you need.
2. Proposal — We send a detailed scope, timeline, and quote.
3. Build — We develop with regular check-ins and updates.
4. Launch — We deploy and train your team.
5. Support — Ongoing maintenance and optimization.
We keep it efficient. Expect a kickoff meeting, 1-2 check-ins during development, and a launch review. We'll handle the heavy lifting—your job is to give feedback and answer questions about your business.
We offer ongoing support and maintenance packages. Most clients start with a monthly retainer for updates, monitoring, and optimization. You're never left hanging after launch.
Absolutely. We build with flexibility in mind. Minor changes are often included in support packages. Larger updates are scoped and quoted separately.
Yes. Once the project is paid for, you own the code, designs, and content. We don't hold your business hostage with proprietary systems.
We choose the right tools for each project. Common stack includes: Next.js/React for web apps, Python for automation, OpenAI/Claude for AI chatbots, and Vercel/AWS for hosting. We prioritize reliability and maintainability over trendiness.
Usually, yes. We've integrated with everything from Google Workspace and Slack to Shopify, QuickBooks, and custom legacy systems. We'll assess compatibility during discovery.
Security is baked in from day one. We follow industry best practices for encryption, access control, and data handling. For AI chatbots, we can configure privacy settings to match your requirements.