1. Introduction
EPIC AI ("we," "our," or "us") provides AI and software solutions for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using EPIC AI, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Information You Provide
We may collect the following information that you voluntarily provide:
- Account registration information (name, email address, phone number)
- Business information (company name, business address, industry)
- Payment and billing information
- Communications you send to us
2.2 Information Collected Automatically
When you use EPIC AI, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on platform)
- Log data and analytics information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain EPIC AI services
- To process transactions and send related information
- To send administrative information, updates, and support messages
- To respond to inquiries and provide customer support
- To improve and develop new features and services
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as cloud hosting, data analytics, payment processing, and customer support.
4.2 Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of EPIC AI. You can control cookies through your browser settings.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
EPIC AI
Email: info@epicai.ai
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.