Frequently Asked Questions

We train the agent on your specific business: hours, services, prices, policies, service area, and FAQs. Before we go live, you test it yourself by calling the number. If it says anything wrong, we fix it before your customers ever hear it. The agent only answers what it has been trained on - it does not make things up. If a caller asks something outside its training, it says it does not have that answer but will have the team follow up.

Seven days from kickoff. Day 1-2: intake call and training document. Day 3-5: we build and configure the agent. Day 5-6: you test it by calling the number yourself and tell us what to fix. Day 7: it goes live on your business line. If you are porting an existing number, add 3-5 business days for the carrier transfer.

Yes. We port your current number to the new system so nothing changes for your customers. The porting process takes 3-5 business days with your current carrier. You keep the number permanently - it is yours, not ours. If you cancel, we help you port it back or to another provider.

All three calls are answered simultaneously. There is no hold queue, no voicemail, no busy signal. Each caller gets the agent on the first ring. This is the core reason restaurants use AI agents - the dinner rush is exactly when a human receptionist breaks down and callers give up. The agent does not.

The voice agent is $1,500 one-time setup plus $499 per month, cancel anytime. The setup covers number configuration, agent training on your business, a test phase where you call and approve it, and go-live support. Most people start with a $99 audit - a 30-minute call where we map your current call flow and tell you exactly what the agent would handle. The $99 credits toward your first month.

A new website with payments and email wired: 1-3 weeks on Growth OS ($2,500/mo). A full website plus iPhone plus Android on AI Team ($5,000/mo): 3-6 weeks to first ship. We demo live work at every stage - you never wait weeks in the dark. Design packages (proposals, menus, brand kits) ship in 4-10 business days.

Yes. Every line ships to your GitHub account, not ours. You can hire any other team to continue the work. We hand off cleanly with documentation. No lock-in, no hostage code.

Every admin dashboard we build is designed for non-technical operators - restaurant owners, real-estate teams, family-business CEOs. Big buttons, plain English, mobile-friendly. We record a walkthrough video during onboarding. If something breaks, you contact us and we fix it - you do not need to touch code.

It is a 30-minute call plus a deep look at your site, your call flow, and your current online presence. We tell you in plain English what is leaking revenue and what to fix first - ranked by impact. You get a Loom video walkthrough of the findings. The $99 is refunded if we do not find anything worth fixing (we always do). It also credits toward your first month on any plan. Most people who do the audit book a Growth OS or Voice Agent plan the same week.