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case study · ai phone agent

How a Canon City restaurant stopped missing calls.

We gave one of our own restaurants an AI phone agent. In six weeks it answered 696 calls from 455 different people. None of them rang out. None of them landed in voicemail.

the problem

A missed call is a customer who already moved on.

30 to 60%

of calls to local businesses go unanswered

69%

of callers will not call back after one missed call

60%

of callers will not leave a voicemail at all

Industry figures for missed calls to local businesses. For a restaurant, every one of those is a table, a catering order, or a reservation that went to the next place on the list.

the result

Whitewater Bar and Grill put its phone on autopilot.

A bar and grill on Highway 50 in Canon City. We named its agent Wade. Here is what Wade did between early May and mid June 2026.

696

calls answered in six weeks

455

different people who called

125

calls outside the 11am to 9pm window

484

calls where the agent did more than answer

Zero calls missed. Every inbound call was answered.
About 7 hours of conversation handled, with no host tied to the phone.
how it works

Not a voicemail tree. A trained employee.

Step 01

Trained on the real restaurant.

The agent knows the actual menu, prices, daily specials, hours, the seasonal calendar, and where to send people to book. Not a generic script. The same facts a good host would have memorized.

Step 02

Answers on the first ring, every time.

Lunch rush, 11pm, a Sunday before open. The line never rings out and never lands in voicemail. Every caller hears a real conversation, not a menu of options.

Step 03

Takes action, not just messages.

It texts the booking link or the menu, captures the caller's name and number, answers the specials question, and hands off to a person when the call needs one. In 484 of those 696 calls it did one of these things.

Step 04

Logs every call.

Each conversation is recorded, summarized, and tagged by intent, so the owner can see what people actually call about and never wonder what was said.

and again

It was not a one restaurant fluke.

We put the same kind of agent on the line at Rooftop Social, a rooftop bar in downtown Canon City. In its first month it answered 133 calls from 102 callers, 28 of them outside the 11am to 9pm window. Same result: nothing went to voicemail.

The honest part

Whitewater Bar and Grill and Rooftop Social are our own restaurants. We build software and we run real businesses, so we test on our own phone line and our own customers before we sell anything. These are real call records pulled from the voice platform, not a slide. If it did not work on our own bottom line first, it would not be on this page.

Want to hear it? Pick up your phone.

Call our demo line right now and talk to the same kind of agent. No form, no wait. It answers on the first ring.