AI Chatbots & Assistants
Chatbots trained on your actual business — your handbook, your FAQs, your policies. Not a generic widget. Handles real customer questions.
What We Build
We build chatbots that know your business as well as your best employee. The Edge Zipline's bot handles 80% of customer questions — weather policies, booking changes, waiver info — without a human touching it. Visit Castle Rock's search engine understands what visitors actually mean, not just what they type.
How It Works
Every chatbot is built on your actual business knowledge:
- We ingest your FAQs, handbooks, SOPs, and product info into a custom knowledge base
- Semantic search with OpenAI embeddings so it understands intent, not just keywords
- Slack notifications when something needs a human
- Twilio SMS for follow-ups after chat conversations
- Smart escalation — the bot knows when to hand off
Real Results
The Edge Zipline went from 12-hour response times to instant answers. 80% of inquiries never need a human now. Customer satisfaction went up 35%. Epic Adventures has 'Jax', an AI concierge that answers visitor questions in four languages. These bots handle real traffic every day.
See AI Chatbots in Action
Ready to get started with AI Chatbots?
Book a free discovery call and let's talk about your project.