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Automation

Calculating the ROI of Business Automation

December 20, 2025·6 min read

The Real Cost of Manual Work

Before calculating ROI, you need to understand what manual work actually costs. It's not just salary — it's errors, delays, missed opportunities, and employee burnout.

A Simple ROI Framework

Here's how we help clients calculate automation ROI:

  • Time saved: Hours per week × hourly cost × 52 weeks
  • Errors eliminated: Cost of corrections, refunds, or lost customers
  • Speed improvement: Revenue gained from faster responses/processing
  • Scalability: Growth capacity without adding headcount

Real Numbers

A typical automation project that saves 10 hours per week at $25/hour equals $13,000/year in direct labor savings alone. Factor in error reduction and speed improvements, and the ROI often exceeds 300% in the first year.

Where to Start

Look for tasks that are: done frequently, follow consistent rules, involve moving data between systems, and are prone to human error. These are your highest-ROI automation candidates.